Ottawa drivers deal with potholes, winter fender-benders, and the occasional parking-lot dent, so a trustworthy body shop is worth knowing before you need one. This list was put together by checking each business's own website, Google and Birdeye review counts, Better Business Bureau profiles, and recurring themes in customer feedback, then cross-checking that each shop is still operating in the Ottawa area.
1. BEMAC Collision
Area: Multiple locations across Ottawa-Gatineau, including Clyde Ave, Laperriere Ave, Cyrville Rd, and Kanata · Since: 1960
BEMAC has grown from a single small shop into one of Eastern Ontario's largest collision networks, with roughly eight Ottawa-Gatineau locations and over 60,000 square feet of shop space. It operates as part of the CSN collision network and is pre-approved by all major Canadian insurers, which customers cite as a reason repairs and claims move faster with less back-and-forth. Reviewers consistently mention getting vehicles back ahead of schedule with clean, professional finish work.
2. Simplicity Car Care
Area: Ottawa Central, Ottawa East, Ottawa South East, and Ottawa Airport locations · Rating: 4.4 on Trustanalytica (Ottawa Downtown location)
Formerly known as Milano Collision Centre, Simplicity Car Care has offered full collision services in Ottawa for over four decades under its earlier branding, including auto refinishing, fleet service, and free estimates. Customers repeatedly describe insurance-claim repairs completed same-day or within two days, with staff sending photo updates throughout the process. Reviewers say the finished paint and bodywork is hard to distinguish from a car that was never damaged.
3. Aleks Auto Body Works
Area: Gladstone Avenue, Ottawa · Rating: 4.3 (264 reviews on Birdeye)
Aleks is a family-owned shop that has been repairing vehicles in Ottawa for decades and holds an A+ rating with the Better Business Bureau. It's also a structural inspection station recognized by Ontario's Ministry of Transportation, and customers highlight fast turnaround times, honest communication about what a repair actually needs, and competitive pricing on frame straightening, bumper repair, and rust work. It suits drivers who want a full-service shop that also handles mechanical work under one roof.
4. Keith's Collision Centre
Area: Rochester Street, Ottawa · Rating: 4.9 (83 reviews on Top Rated Local) · Since: 1987
Run by owner Keith Sukhoo, this Rochester Street shop has been a long-time client favourite for close to four decades and carries an A+ Better Business Bureau rating. Reviewers consistently call it honest and genuine, pointing to reasonable pricing, easy handling of insurance paperwork, and small touches like offering rides to customers while their car is in the shop. It suits people who want a smaller, owner-run operation rather than a multi-location chain.
5. MK Auto Body
Area: Bentley Avenue, Ottawa (Nepean)
MK Auto Body is a smaller neighbourhood shop that has built a loyal following among repeat customers, some of whom report bringing multiple vehicles back after a first good experience. Reviews point to close paint-matching, competitive pricing, and quick turnaround as the shop's main strengths. It's a good fit for drivers who prefer a straightforward, no-frills local operation over a large franchise.
6. J R Body Shop
Area: Jamie Avenue, Nepean · Rating: 4.8 on Google
J R Body Shop is a family-run establishment offering both body repair and general mechanical services, with some customers reporting over 20 years of loyalty to the shop. Reviewers describe the owner, George, as personable and willing to walk through repair procedures in plain language rather than rushing the conversation. It suits drivers who want one shop that can handle both collision work and everyday car maintenance.
7. CARSTAR
Area: Multiple locations, including Ottawa South Centre (Myers), Ottawa North (Ottawa Honda), and Barrhaven
CARSTAR operates several franchise locations across Ottawa, each offering collision repair, paintless dent repair, and frame straightening backed by insurer relationships. Reviewers at the Ottawa North location single out staff for a smooth process and attention to detail, though some note that rust repair pricing can run higher than at independent shops. The network suits drivers who want a familiar national brand with a location close to home.
8. Fix Auto Ottawa Central
Area: Ottawa Central and Ottawa Airport locations
Fix Auto has specialized exclusively in auto bodywork in the Ottawa area for over two decades and backs its repairs with a nationwide guarantee. Customers at the Airport location specifically credit staff member Dean for explaining repair details and coordinating with insurance, while Central-location reviewers describe clear communication and solid, no-hassle repairs. The company also markets an environmental focus on reduced waste and controlled handling of paint materials.
9. Kanata Collision & Auto Glass
Area: Hazeldean Road, Stittsville · Rating: 4.7 (229 reviews on Birdeye)
Kanata Collision is a locally owned shop covering the west end, offering collision repair, mobile estimating, refinishing, scratch and dent work, and auto glass replacement. Reviewers consistently mention quick turnaround, fair pricing, and the shop returning vehicles vacuumed and cleaned after the repair is done. It's a solid option for Kanata, Stittsville, and west-end Ottawa drivers who want to avoid a drive downtown.
10. Assured Automotive
Area: Multiple Ottawa locations, including Concordia Ottawa West and Cyrville Road · Rating: 4.5 (242 reviews on Birdeye)
Assured Automotive is part of an 80-plus location network across the province and backs its repairs with a lifetime guarantee. Ottawa reviewers highlight staff who keep customers updated through the insurance process and coordinate quotes efficiently, though a handful of reviews mention delays tied to parts availability or insurer miscommunication. It suits drivers who want the backing of a larger network and a warranty that follows the car.
How We Built This List
This list was compiled from public web sources, including each business's own website, Google Business listings, Birdeye and Top Rated Local review pages, and Better Business Bureau profiles, current as of August 2026. It is not a paid placement and no business on this list is affiliated with ottown or its operator. Ratings, review counts, and founding years are included only where they were confirmed in a source read directly; details that could not be verified were left out rather than estimated.
Sources: Top 6 Auto Body Shops in Ottawa, business websites and review pages for BEMAC, Simplicity Car Care, Aleks Auto Body Works, Keith's Collision Centre, MK Auto Body, J R Body Shop, CARSTAR, Fix Auto, Kanata Collision, and Assured Automotive.
