Ottawa cyclists have no shortage of places to get a bike fixed, fitted or built from scratch, whether that means a downtown storefront that has been turning wrenches since the 1990s or a volunteer-run co-op where you fix your own flat with someone standing next to you. This list was compiled from public reviews on Google, Yelp, the Better Business Bureau, and each shop's own site, and it leans toward shops with a consistent, verifiable repair reputation rather than pure retail volume.
1. Full Cycle
Area: St. Laurent Blvd, east-central Ottawa · Rating: 4.8 on Google (279 reviews) · Since: 1994
Full Cycle has been a full-service shop since the mid-90s, carrying road, mountain, hybrid, e-bike and kids' bikes alongside tune-ups, fittings and custom builds. Reviewers consistently point to friendly, knowledgeable staff and quick turnaround on repairs, and several mention it as a repeat-visit shop rather than a one-off purchase.
2. Fresh Air Experience
Area: Wellington Street West, Island Park · Rating: 4.5 on Google (283 reviews) · Since: 1969
Fresh Air Experience has been outfitting Ottawa cyclists and skiers since 1969 and runs an in-house repair shop with dedicated bicycle mechanics on site. Customers repeatedly single out staff like Duncan and Patrick for taking the time to explain what a repair actually involves rather than just doing the work and handing back a bill, which reviewers say makes it a good fit for newer riders who want to understand their bike.
3. Phat Moose Cycles
Area: Hawthorne Avenue, Old Ottawa East · Rating: 4.9 on Google (205 reviews) · Since: custom builds done in-house
Phat Moose builds bikes to order at its own facility rather than selling pre-built stock, and reviewers describe the shop as putting honesty ahead of upselling, with fair labour and parts pricing. It suits riders who want a bike specced to their own use case, from commuting to trail riding, rather than picking off a rack.
4. McCrank's Cycles & Skis
Area: McCormick Street, Hintonburg · Rating: 4.8 (97 reviews, Chamber of Commerce) · Since: 1993
McCrank's has run as a service-oriented bike and ski shop out of Hintonburg since 1993. Reviewers highlight fast, effective repairs at fair prices and describe the staff as consistently knowledgeable, making it a fixture for locals who want a neighbourhood shop rather than a big-box retailer.
5. re-Cycles Community Bicycle Shop
Area: Catherine Street, Centretown · Since: late 1990s
re-Cycles is a volunteer-run, not-for-profit co-op that takes in donated bikes, repairs what it can, and resells them cheaply, while also running a DIY repair stand for $4 per 30 minutes with tools and a volunteer mechanic on hand. It's best suited to budget-conscious riders and anyone who wants to actually learn to fix their own bike rather than pay someone else to do it; a few reviewers note it gets busy, so arriving early helps.
6. Bushtukah
Area: Richmond Road, Westboro (with additional locations) · Since: locally owned for over 25 years
Bushtukah has been a Westboro fixture for more than two decades and backs bike sales with a 30-day satisfaction guarantee, an unusual offer among Ottawa retailers. Reviewers praise staff for fittings and repair advice by name, and several call out the dog-friendly store and a parts selection that's deep without being overwhelming.
7. Cyco's Sport
Area: Hawthorne Avenue, next to the Rideau Canal · Rating: 4.5 on Google · Since: 1996
Cyco's is a family-run shop founded by brothers Bruce and Gordon, offering year-round bike and skate sales, rentals and repair right off the canal path. Reviews describe the staff as friendly and the mechanical work as reliable even for recurring or tricky issues, though a few reviewers mention it can be hard to book on short notice during peak season.
8. Dr. Cycle Service
Area: St. Joseph Blvd, Orleans · Rating: 5.0 on Google (160 reviews) · Since: 1999
Founded by Shawn Fahrentholz, Dr. Cycle Service has built its reputation in Orleans on honest, detail-oriented repair work, including higher-end jobs like carbon-fibre frame repair and wheel building. Reviewers consistently describe pricing as reasonable given the level of attention paid to each bike, and it's a solid pick for east-end riders who don't want to drive downtown for service.
9. Cycle Power
Area: Carling Avenue, with a second location in the Glebe · Rating: 4.7 (261 reviews) · Since: two Ottawa locations
Cycle Power has been voted Ottawa's favourite bike store by its own customer base and backs every analog bike purchase with lifetime free tune-ups. Reviewers describe a small storefront with a surprisingly deep inventory of major brands and staff who know it well enough to steer customers to the right part without upselling.
10. Neighbourhood Bicycle Repair
Area: Glandriel Crescent, Orleans · Rating: 5.0 on Google (27 reviews)
This is a small, owner-operated repair shop in Orleans running on low overhead, which reviewers say translates into lower prices without cutting corners. One reviewer specifically credits the owner with fixing a bike that a big-box retailer had written off as needing a full parts replacement, calling the service honest, fair and knowledgeable.
How We Built This List
This list was compiled from public sources: Google Business Profile ratings, Yelp, Better Business Bureau listings, and each shop's own website, along with recurring themes in customer reviews. It is not a paid placement and no business on it has any affiliation with ottown or its operator. Last reviewed August 2026.
Source: 7 Best Bicycle Shops in Ottawa and individual shop listings on Google, Yelp and the Better Business Bureau.
