Ottawa shoppers furnishing a first apartment or a forever home have a wide range to choose from: national chains with warehouse pricing, family-run stores that have outfitted the city for decades, and design galleries carrying pieces you will not find anywhere else in the capital. We looked at public listings, store websites, and customer reviews across Yelp, Google, BBB, and HomeStars to put together this list.
1. Ormes Furniture
Area: Ottawa, 5470 Bank Street · Rating: 4.3 (86 reviews on Birdeye)
Ormes carries Canadian-made furniture alongside brands like Stressless, and reviewers consistently point to knowledgeable, unhurried staff as the reason they keep coming back. Delivery crews get singled out for being courteous and careful, which matters most on big-ticket sectional or bedroom orders. It suits shoppers who want a guided, low-pressure experience rather than a warehouse browse.
2. Blueprint Home
Area: Ottawa, 1301 Wellington Street West
Blueprint Home has been operating in Wellington West for more than fifteen years, focused on modern, elegant pieces alongside giftware, lighting, and accessories. Customers who used the white-glove delivery and setup service report being happy with both the furniture quality and the installation, and first-time buyers describe the staff as friendly rather than pushy. It won a Three Best Rated award for Ottawa furniture stores in 2020, a signal of a consistent track record rather than a one-off good review.
3. Alteriors
Area: Ottawa, 2183 Carling Avenue · Since: 1997
Alteriors has been Ottawa's outlet for contemporary design since 1997, carrying roughly fifteen designer furniture and lighting brands out of Italy, Switzerland, Canada, the US, and Spain. It changed hands in 2009 and went through a full refresh of its showroom, service, and brand roster. Reviewers on Houzz and Setmore rate the showroom experience and staff highly, and it is best suited to shoppers looking for statement design pieces rather than everyday basics.
4. Form Furniture
Area: Ottawa, Bank Street · Specialty: custom-made Canadian furniture
Form Furniture, formerly known as Mikaza, leans into a European-influenced aesthetic with bold geometries and material pairings like metal and walnut. Reviewers highlight custom-made Canadian pieces with strong craftsmanship and durability, and note that staff offer real design input rather than just a sales pitch. Because much of the furniture is made to order, a few reviewers mention waiting periods on popular items, worth planning for if you are working to a deadline.
5. Moderne Maison Furniture & Mattress
Area: Ottawa, 1060 Ogilvie Road
Moderne Maison is a family-owned business on Ogilvie Road carrying bedroom, living room, and dining furniture along with mattresses, spanning everyday to higher-end pieces. It has a smaller review footprint than the big chains, but the feedback that is there points to a good selection, reasonable prices, and free delivery. It is a solid option for shoppers in the east end who want a locally run alternative to the big-box stores.
6. Palace Furniture Gallery
Area: Ottawa, 401 Coventry Road · Rating: 3.5 (131 reviews on Birdeye)
Palace Furniture Gallery on Coventry Road has a large enough review base to get a real read on the experience, and it is genuinely mixed: some shoppers praise the selection and value, while others have run into pricing or service issues, and BBB records note the business is not accredited. It is worth a look for selection and price, but go in with realistic expectations and confirm delivery and return terms before you commit to a large order.
7. Structube
Area: Ottawa, 100 Trainyards Drive and 2735 Iris Street
Structube runs two Ottawa locations, at the Trainyards and on Iris Street, selling sleek, contemporary furniture at a lower price point than the design galleries on this list. Reviewers like the staff and the look of the pieces, but several also report items backordered for months and inconsistent quality control on some pieces. It suits shoppers who want an apartment-friendly modern look on a budget and are willing to plan around possible wait times.
8. Capital Furniture & Mattress
Area: Ottawa, 1440 Merivale Road · Rating: 4.9 (58 reviews on Google), 3.0 (10 reviews on Yelp)
Capital Furniture & Mattress is a Canadian-owned, locally operated store on Merivale Road covering living room, dining, bedroom, and Canadian-made mattresses, plus mobility and lift chairs. Reviews mention a wide selection, strong value, and a family-touch shopping experience, along with free threshold delivery across Ottawa and Gatineau, though its rating varies noticeably between platforms. It is a practical stop for shoppers who want both furniture and mattresses handled at one store.
9. Leon's Furniture
Area: Ottawa, 2600 Queensview Drive and 1718 Heron Road · Rating: 4.6 (5,940 reviews) and 4.4 (2,219 reviews) on Birdeye across locations
Leon's has two Ottawa locations, on Queensview Drive and Heron Road, and is one of the most recognized furniture chains in Canada. The Queensview location has its warehouse on site, so customers can pick up furniture themselves, though it is worth noting OC Transpo does not run directly to that stretch of road. It suits shoppers who want a big selection and established delivery infrastructure over a boutique experience.
10. IKEA Ottawa
Area: Ottawa, 2685 Iris Street · Rating: 4.3 (12,239 reviews on Google)
IKEA's Ottawa location on Iris Street carries the full range of flat-pack furniture and home goods the brand is known for, at prices that remain hard to match for first apartments and quick refreshes. With over twelve thousand Google reviews, it has by far the largest and most consistent rating base of any store on this list. It is best suited to budget-conscious shoppers comfortable with self-assembly rather than those looking for bespoke pieces.
How We Built This List
This list was compiled from public web sources, store websites, and customer reviews on platforms including Yelp, Google, BBB, Birdeye, and HomeStars. It is not a paid placement, and no business on this list is affiliated with ottown. Ratings and review counts are as reported by those platforms at the time of research and may have since changed. Last reviewed August 2026.
Sources: Yelp Ottawa furniture store listings, Birdeye, BBB business profiles, and individual store websites.
