Ottawa's used car market runs from decades-old family lots to newer volume dealers with locations across the city. Picking one means sorting through inventory, financing terms and, most of all, what past buyers actually say happened once the paperwork was signed. This list was built by checking each dealership's own site alongside review platforms like Google, Yelp, BBB, DealerRater, Birdeye, VerView and TrustAnalytica, and keeping only businesses with a verifiable Ottawa-area presence and a real trail of customer feedback.
1. Orr Motors
Area: Stittsville · Rating: 4.7 on Google (400+ reviews) · Since: 1962
Orr Motors is one of the older names in Ottawa-area used cars, and it shows in how the business is run: OMVIC and UCDA certified, BBB A+ accredited, and every vehicle comes with a free CARFAX Canada report. Reviewers consistently describe it as family-owned and straightforward rather than pushy, which is part of why it has built up such a large volume of Google reviews. It suits buyers who want an established, paper-trail-heavy transaction over a flashier lot.
2. Canada Sagh Auto Sales
Area: Michael Street, east end · Rating: 4.8 (TrustAnalytica) · Since: 2008
Canada Sagh has been a CarGurus Top Rated Dealer in 2017, 2018 and 2019, and reviewers repeatedly point to two things: the condition of the vehicles and the staff's patience with buyers who are new to the Canadian car-buying process. Several reviews mention specific staff by name and describe smooth financing with no surprises at the end. It's a strong pick for newcomers to Canada or anyone buying their first car here.
3. MyCar
Area: Multiple Ottawa locations, plus Kingston and North Bay
MyCar has grown into a multi-location operation with two lots in Ottawa alone, and its pitch is squarely aimed at buyers with complicated credit: bad credit, no credit, new to Canada, or self-employed. Every vehicle goes through an Ontario safety inspection before sale, and the company advertises transparent, no-hidden-fee pricing. It's worth noting that CBC reported customer complaints in 2023 about vehicles sold as safety-certified that later needed repairs, so it's worth having any vehicle independently inspected before you sign, as with any used car purchase.
4. Janex Auto Sales
Area: Hunt Club Road, south end
Janex runs a Certified Pre-Owned program and markets a "best price upfront" policy meant to cut down on haggling. Reviews on its own site and elsewhere praise the no-pressure approach and responsiveness to questions, and on Facebook 82% of reviewers recommend the business out of 104 reviews. That said, Janex is not BBB accredited and has an unanswered complaint on file there, so it's a mixed picture rather than a clean sweep, and buyers should read the negative reviews as well as the positive ones before visiting.
5. Luxury Auto Imports
Area: Cyrville Road, east end · Specialty: imported and luxury used vehicles · Rating: 4.3 (VerView)
Luxury Auto Imports focuses on higher-end and imported used inventory, and its reviews (157 logged on Birdeye) frequently mention no-pressure sales tactics and professional staff as the main draw. It isn't BBB accredited, but the volume and tone of its independent reviews suggest a dealership that has built a loyal repeat customer base rather than one relying on one-off sales. Good fit for buyers hunting something more specialized than a typical commuter car.
6. Canadian Auto Mall
Area: Cedarow Court · Since: 2004
Canadian Auto Mall was started by two former Ottawa tech-sector engineers and has grown steadily since opening. Customer feedback on its own site and on Yelp consistently calls out staff professionalism and honesty, and one repeat customer described buying a third vehicle from the dealership specifically because the mileage and condition were consistently better than competitors at similar prices. It suits buyers who value a longer relationship with one dealer over a single transaction.
7. First Class Auto Export
Area: Cyrville Road, east end
First Class Auto Export combines vehicle sales with detailing and mechanic services on site, and offers a Car Proof history report plus extended warranty options. On Facebook it holds a 96% recommendation rate across 24 reviews, with buyers noting the dealership is particular about the condition of what it puts on the lot. Bilingual staff make it a natural stop for buyers more comfortable in French.
8. A Plus Auto Center
Area: Labrie Avenue, east end
A Plus Auto Center operates as both a repair shop and a sales lot, and also handles overseas vehicle shipments, which is a fairly unusual combination for an independent Ottawa dealer. That repair-shop backbone tends to appeal to buyers who want a dealership that can also service the car after the sale, rather than one that disappears once the deal closes.
9. East Motors
Area: Montreal Road, east end · Specialty: European and German imports · Since: 1968
East Motors has specialized in Audi, Volkswagen, Volvo, Mercedes and BMW sales and service in the Ottawa-Gatineau area since 1968, and holds a BBB A+ rating. Reviewers point to fair pricing relative to dealership service departments and a transparent, honest approach to repairs and sales alike. It's the clear pick for anyone specifically shopping European makes rather than mainstream commuter cars.
10. Car Canada
Area: Prince of Wales Drive, south end · Rating: 4.1 on TrustAnalytica (183 reviews)
Car Canada markets itself as a large-inventory "supercentre" for used vehicles, and reviewers generally back that up, citing a wide selection and reasonable prices as the main reasons they'd return. Ratings vary somewhat by platform (from roughly 3.9 to 4.2), which is normal for a higher-volume lot with a large review base, but the overall tone across sources is positive. Good option for buyers who want to compare several vehicles in one visit rather than one narrow selection.
How We Built This List
This list was compiled from publicly available sources, including each dealership's own website, Google reviews, Yelp, the Better Business Bureau, DealerRater, Birdeye, VerView and TrustAnalytica. ottown has not tested, inspected or personally visited any of these dealerships or vehicles, and no business on this list paid for placement. Ratings, review counts and founding dates are included only where a source directly confirmed them, and a few entries omit that detail where it couldn't be verified. Last reviewed August 2026.
Sources: The Best Ottawa Used Car Dealers List, Carpages, plus each dealership's own site and Google, Yelp, BBB, DealerRater, Birdeye, VerView and TrustAnalytica listings.
