Ottawa police are putting residents on notice: a taxi scam that has caught people off guard in the past has returned to the city, and officers want the public to know the warning signs.
The scam typically targets people who are unfamiliar with standard fare rates, those who are tired or disoriented after a late night, or visitors who don't know the city well. Fraudulent drivers, who may be operating unlicensed vehicles or posing as legitimate taxi services, overcharge passengers, take unnecessarily long routes to inflate fares, or demand payment for services that were never agreed upon.
How to Protect Yourself
Ottawa police recommend several steps to stay safe and avoid being victimized:
- Use licensed taxis or reputable rideshare apps: these services provide fare estimates upfront and keep a digital record of your trip
- Confirm the fare before you get in: if a driver won't give you a clear answer on the cost, that's a red flag
- Note the cab number and driver's name: licensed taxis are required to display this information prominently
- Pay attention to the route: if you feel you're being taken out of your way, speak up or end the ride
- Trust your instincts: if something feels off, it's okay to decline a ride
Reporting a Scam
If you believe you've been scammed by a taxi driver in Ottawa, you can report it to Ottawa Police Service at 613-236-1222. Providing the vehicle licence plate, cab number, or any receipt you received can help investigators follow up.
Ottawa's Taxi Landscape
Ottawa's transportation-for-hire industry has seen significant changes in recent years with the growth of rideshare services. While most licensed taxi operators run legitimate businesses, the city's mix of regulated cabs, rideshare vehicles, and informal operators can make it harder for passengers, especially visitors, to know who they're getting into a car with.
Stay alert, especially in the ByWard Market and Rideau Street areas late at night, which are common pickup zones where scammers tend to operate.
Source: Ottawa Police Service via Google News
